Privacy Policy

Effective Date: 9/15/2025

At ZLB AutoCare, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our detailing services.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, phone number, email address, and vehicle details when you book an appointment or contact us.
Payment Information: if you pay online, payment details are processed securely through our payment provider — we do not store full credit card information.
Website Usage Data: including your IP address, browser type, and pages visited, collected automatically through cookies and analytics tools to improve our site’s performance.

2. How We Use Your Information

We use your information to:

Schedule and manage appointments
Communicate with you about your services or inquiries
Process payments and send receipts
Improve our website and customer experience
Send promotional offers or updates (only if you opt in)

3. How We Protect Your Information

We use secure servers, encryption, and limited access controls to protect your personal information. Only authorized staff have access to customer data, and we never sell or share your information with third parties for marketing purposes.

4. Sharing Your Information

We may share information only with:

Service providers that help us operate our business (e.g., payment processors, booking software)
Legal authorities if required by law or to protect our rights and safety

5. Your Choices

You have the right to:

Access or correct your personal information
Opt out of marketing communications at any time
Request deletion of your data (subject to legal requirements)

To make a request, contact us at: [zlbautocare@gmail.com]

6. Cookies and Tracking

Our website may use cookies to improve your browsing experience and analyze traffic. You can adjust your browser settings to refuse cookies if you prefer.

7. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised “Effective Date.”

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: [zlbautocare@gmail.com]
📞 Phone: [904-295-9676]