Terms & Conditions

Effective Date: 9/15/2025
Business Name: ZLB AutoCare
Email: zlbautocare@gmail.com

Introduction

Welcome to ZLB AutoCare. By accessing or using our website and services, you agree to these Terms and Conditions. Please read them carefully before booking or using our detailing services.
If you do not agree with any part of these terms, please do not use our website or services.

Services

ZLB AutoCare provides professional vehicle detailing services, including interior and exterior cleaning, paint correction, waxing, and add-on options.
All services are subject to availability and may vary depending on vehicle size, condition, and service location.

Appointments and Cancellations

Appointments can be made through our website, by phone, or in person.
We ask for at least 24 hours’ notice for cancellations or rescheduling.
Missed appointments or same-day cancellations may result in a fee.
ZLB AutoCare reserves the right to refuse or reschedule services due to weather, vehicle condition, or other unforeseen circumstances.

Payments

Payment is due upon completion of service unless otherwise arranged.
We accept cash, credit/debit cards, or other approved payment methods.
All prices are subject to applicable taxes and may change without notice.
Deposits may be required for select services or mobile appointments.

Vehicle Condition

Customers must remove all personal belongings prior to service.
ZLB AutoCare is not responsible for lost, damaged, or misplaced items left inside the vehicle.
Pricing may be adjusted based on excessive dirt, pet hair, stains, or other conditions not disclosed during booking.

Liability

While we take every precaution to protect your vehicle, ZLB AutoCare is not liable for:

Pre-existing damage to paint, upholstery, or vehicle surfaces
Damage resulting from faulty parts, poor previous repairs, or existing rust
Mechanical or electrical issues that occur during or after detailing

We will always communicate any concerns and do our best to ensure your satisfaction.

Mobile Detailing Services

For customers using our mobile detailing option:

The service area must provide safe, legal, and accessible parking for our team to perform the work.
If water or power access is required, customers must provide a suitable source unless other arrangements have been made.
In the event of bad weather (rain, snow, extreme heat/cold), ZLB AutoCare reserves the right to reschedule for safety and quality reasons.
We are not responsible for damage caused by unsafe service locations, poor lighting, or hazardous surroundings.
Travel fees may apply for locations outside our standard service area.

Website Use

By using our website, you agree not to engage in any activity that could damage or disrupt the site.
All website content — including text, logos, and images — is the property of ZLB AutoCare and may not be reproduced without permission.

Privacy

We take your privacy seriously. Please review our Privacy Policy to learn how we collect, use, and protect your personal information.

Changes to These Terms

ZLB AutoCare may update these Terms and Conditions at any time. Changes will be posted on this page with a new “Effective Date.” Continued use of our services after updates means you accept the revised terms.

If you have any questions or concerns about these Terms and Conditions, please contact us:
📧 Email: zlbautocare@gmail.com

Booking Disclaimer

By booking an appointment with ZLB AutoCare, you acknowledge that you have read and agree to our Terms and Conditions and Privacy Policy. You understand that service times and results may vary based on vehicle condition, weather, and other factors, and that additional fees may apply for excessive dirt, pet hair, or special requests.